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Shipping & Returns

Shipping

Important Note: We No Longer Accept International Orders; ONLY USA Orders.

We promise a timely delivery. All orders are shipped in 5-7 business days of purchase. You will receive your order 7 to 10 business days after purchase. USA shipping cost are the following: each item is $3.50 a piece (except for soap - $4.00 each) and free shipping for orders over $50.00.

Returns

Refunds for the cost of goods purchased will be issued if item is returned within 30 days of date shipped if the return is a result of our error. We are unable to refund food or incense. We also are unable to refund items in certain conditions such as: Any item that has been used or worn, opened, and/or damaged. The original copy of the receipt needs to be included with the returned object. All returns will have a 15% re-stock fee meaning your refund will be 85% of the total cost.

For Registered Member Returns:

To return an item, please follow the instructions below:

  1. Login and go to My Account > Completed Orders.
  2. Click on the Return Item(s) button and fill out the form.
  3. Mail the returned item to the address listed below:

Attn: RBG Store
The Talking Drum Collective
PO Box 1921
Stone Mountain, GA 30087

Please Note: All packages must be marked with Return Merchandise clearly outside the box.

Once these steps are completed, we will be sure complete your request in a timely manner.

For Guest Returns:

To return an item, please follow the instructions below:

  1. Go to Contact Us and fill out the for with your return request.
  2. Mail the returned item to the address listed below:

Attn: RBG Store
The Talking Drum Collective
PO Box 1921
Stone Mountain, GA 30087

Please Note: All packages must be marked with Return Merchandise clearly outside the box.

Once these steps are completed, we will be sure complete your request in a timely manner.